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Outpost Charity

Lael View

Loch Broom

Ullapool

IV23 2RS

Tel: 01854 655 314

Mob: 07787 411 556

Email: info@outpostcharity.org

Registered Charity Number SC044790

Outpost Highlands SCIO "Outpost Charity" is a Scottish Charitable Incorporated Organisation

Copyright © 2014 - 2024 Outpost Highlands SCIO All Rights Reserved "This work is registered with UK Copyright Service".

Fundraising Guarantee Logo - Full Colour
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Fundraising Guarantee

The Fundraising Guarantee is a positive statement about values, culture and practices and outlines to you,

the public how you can expect to be treated by fundraisers and charities.


The logo shows that Outpost Charity is committed to good fundraising, in line with the Code of Fundraising Practice

Fundraising Guarantee Statement

Our Fundraising Guarantee to you


Fundraising is the life blood of many Scottish charities and we need to raise funds from voluntary sources. We could not fulfil our charitable mission without the support of generous, thoughtful and committed donors. We value the support of donors and understand the need to balance our duties to beneficiaries, with our duties to donors.


That’s why we make this commitment to you.
 

We will comply with the law as it applies to charities and fundraising and we commit that we will guarantee to adhere to best practice as outlined in the Fundraising Code of Practice.
 

We will monitor fundraisers, volunteers and third parties working with us to raise funds, ensuring that they also comply with this Code of Practice.
 

We guarantee to operate in line with the values of the Code; to be Legal, Open, Honest and Respectful in all our fundraising. To promote and underpin these values, we commit to the following standards:
• We will be clear about who we are and what we do
• We will give a clear explanation of how you can make a gift and change or stop a regular donation
• If you do not want to give or wish to cease giving, we will respect your decision
• We will respect your rights and privacy
• We have a procedure for dealing with people in vulnerable circumstances and it will be published on our website or will otherwise be available on request
• We will hold your data securely
• We will communicate with you in accordance with your selected preferences.


If you feel we have not adhered to these standards or think we could do better please contact the Panel Secretariat on fundraisingsecretariat@outlook.com or 0808 1642520 and we will deal with your complaint quickly and thoroughly.
 

We commit to ensuring our complaints process is clear and easily accessible and we will provide clear and evidence-based reasons for our decisions on complaints.
 

However, should you be dissatisfied with our response, you will be able to take this further by contacting the Scottish Fundraising Standards Panel: www.goodfundraising.scot